Frequently Asked Questions
Is there a minimum quantity required for custom t-shirts?
No minimum quantities! You can order 1 or 1000. We do not charge setup fees for digital printing like other printers do.
When do I receive my order?
We dispatch all orders within 24 - 48 hrs on working days. Holidays and bank holidays might affect this time. When the order is shipped you receive a shipping confirmation e-mail. From when the order is shipped it should take 2-7 working days depending on where you live. If it takes longer, please contact us and we’ll have a look at what might have happened.
Can I make changes after my order has been placed?
Maybe, Please do this as soon as possible (within an hour) as once we have started printing the t-shirts, we are unable to make changes.
Do I need an account to place an order?
No, you do not need to register to place an order, but you need to provide a valid e-mail address and contact details when placing an order.
What if I need a size or product not listed on your website?
We're always happy to help you find alternative sizes or products that we can print on.
Why my t-shirt colors slightly different from what appears on my monitor?
Sometimes colors may look different on the printed item than they appear on your monitor. This may be due to different reasons.
- To print pixel designs on t-shirts, we need to render the color scheme from RGB to CMYK and make color corrections if necessary. This may lead to slight color variations.
- Every screen displays colors differently. A combination of brightness, contrast, and saturation can change color effects significantly.
- The color and type of fabrics have an effect on the print result.
What's your Return Policy?
We are committed to customer service. If you have received the wrong items or faulty items please contact us, we'll send the correct items out to you. Goods must be in the same condition as they were received in.
We are not able to accept returns by a shade or color difference in the print. We have no control over the color settings on your computer monitor and cannot accept returns based on perceived color or shading differences.